Privacy Policy
Effective Date:
6/1/2025
1. Introduction
At 5 Star Grounds Management, LLC ("Company," "we," "our," or "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, use our services, or interact with us in any way.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, physical address, and any details you voluntarily provide.Project Information: Information related to your hardscape, deck, patio, retaining wall, or landscaping project.Payment Information: Billing details, payment history, and limited credit card information (processed securely via our payment provider).Website Usage Data: IP address, browser type, device data, pages visited, and behavior on our website, collected via cookies and analytics tools.
3. How We Use Your Information
We use the information collected to:
Provide our outdoor living and landscaping services.Communicate about estimates, appointments, and project status.Process payments, invoices, and service-related documents.Improve website performance, service offerings, and customer support.Send marketing updates or special promotions (with your consent).
4. Information Sharing
We do not sell or rent your personal information. We may share your data with:
Subcontractors or service providers to fulfill project requirements.Legal authorities, if required by law or to protect our rights.Technology platforms that help us manage scheduling, payments, and communication (under strict confidentiality agreements).
5. Communication and Opt-In
By providing your contact information, you consent to receive communications from
5 Star Grounds Management, LLC
via email, phone, and SMS. These may include project updates, reminders, offers, or company announcements.
You can opt out at any time:
To stop SMS messages, reply "STOP" to any message. You’ll receive confirmation and be unsubscribed from further texts.To receive help, reply "HELP" or contact us at [email protected].
We do not share mobile numbers or SMS consent data with third parties for marketing.
SMS usage may involve sharing information with support vendors for service execution only. Message frequency may vary. Standard messaging and data rates may apply.
6. Data Security
We take reasonable steps to protect your information, including encryption, secure storage, and restricted access. However, no online system is 100% secure, and we cannot guarantee complete security.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. These cookies may track behavior, preferences, and performance data. You may adjust your browser settings to disable cookies if desired.
8. Third-Party Links
Our website may include links to external websites. We are not responsible for the content, practices, or privacy policies of third-party sites.
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from minors.
10. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on our website and are effective immediately upon posting.
11. Contact Information
If you have questions or concerns regarding this Privacy Policy, please contact us at:
704 Quail Run, Springdale, Arkansas 72762
(479) 351-6156